Privacy Policy

Effective date: April 14, 2025

Nikit Chem is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app or services.

Information We Collect

• Device Information: Includes device model, operating system version, browser type, and device identifiers.
• Usage Information: Includes how you interact with our app, features used, and session information.
• Geolocation: We may collect location data to improve app functionality (e.g., location-based services).
• Contacts: If you allow access, we may use your contact list to assist with app sharing or recommendations. This data is not stored or shared externally.
• Call and SMS Permissions: Used to enhance in-app experiences such as partner calling and OTP autofill. These permissions are requested only with your consent.
• OTP Reading: We use SMS read permission to autofill OTPs. This is done with user permission only and not for any background monitoring.

How We Use Your Information

We use your information to:

• Facilitate login and authentication
• Personalize your experience
• Process orders and manage billing
• Send important updates and alerts
• Improve our services and troubleshoot issues

Sharing Your Information

We do not sell your personal data. We may share data with:

• Service providers who help us run our app (e.g., hosting, analytics)
• Partners and affiliates for app feature enablement (with your consent)
• Legal authorities when required by law
• In case of mergers or business transitions

Permissions Used in the App

• Location: Used to improve accuracy of features (e.g., nearest dealers or delivery).
• SMS: Used for OTP autofill and verification only.
• Phone: Used to allow direct calling to our customer service or partners (optional feature).
• Contacts: Used to help you share the app or invite friends if you choose to.

All permissions are requested only at runtime with your explicit consent and are not used for any background data collection or sharing without user initiation.

Security of Your Information

We implement industry-standard security measures to protect your data, including encryption and secure data storage.

Your Privacy Rights

• You can revoke permissions at any time from your device settings.
• You can request deletion of your account and related data by contacting us.
• We respect Do Not Track signals and similar preferences when available.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

Changes to This Policy

We may update this policy from time to time. We will notify users of significant changes via the app or email.

Contact Us

If you have any questions or concerns about this Privacy Policy or would like to request deletion of your personal data, please contact us at:

Email: support@nikitchem.com